Casting Quarter Support

Email Support

Send your question to:

What To Include

• the email address connected to your Casting Quarter account;
• whether you are using an artist or company account;
• a short description of the issue;
• screenshots if they help explain the problem.

Never send your password, full payment-card details, Apple ID password or authentication codes. Casting Quarter support will not ask for them.

Registration And Email Confirmation

Artist registration includes Free Access alongside optional Premium plans. After registering as an Artist or Casting Company, confirm your email address before logging in. If the verification message is not visible in your inbox, check your Spam or Junk folder.

Subscriptions And Billing

Subscriptions are purchased and managed through Apple. To cancel, change or review a subscription, open your Apple account subscription settings. For App Store billing or refund questions, contact Apple Support. Casting Quarter can help investigate whether a verified entitlement is showing correctly in the app.

Data Copy Requests

To request a copy of your account data, email support from your registered email address and use the subject line Casting Quarter data copy request.

Safety Reports

If something looks unsafe, fake, abusive or suspicious, use the in-app reporting and safety tools where possible. You can also contact support by email.

If anyone is in immediate danger, contact local emergency services. Casting Quarter support is not an emergency service.

Response Times

Support requests are reviewed as soon as reasonably possible. Safety, account-security and data-rights requests are prioritised, but response times may vary.