This Privacy Policy explains how Casting Quarter collects, uses and protects information when people use the Casting Quarter mobile app and related services.
1. Who We Are
Casting Quarter is a casting platform for artists, performers, agencies, companies and casting teams.
Contact email: support@castingquarter.com
2. Information We Collect
Casting Quarter may collect and store the following information:
- account details, including name, email address, phone number, account type and login status;
- artist profile information, including stage name, date of birth, location, nationality, category, disciplines, skills, availability, biography, CV, photos, videos, showreel links and social links;
- company profile information, including company name, contact name, business email, phone number, website, location, company information, verification details, profile photo and production images;
- casting information, including casting title, production name, categories, role types, location, contract dates, audition dates, deadlines, pay information, requirements and submission instructions;
- application information, including applications, shortlist status, withdrawn applications and proposal status;
- in-app messages and proposal conversations;
- moderation reports, support requests, responses and safety actions;
- subscription status and purchase entitlement information from Apple;
- push notification tokens and notification event information;
- technical information needed to keep the app secure and working, such as account identifiers, timestamps and app activity connected to app functionality.
Casting Quarter does not intentionally collect payment card details. Payments and subscriptions are handled by Apple through the App Store.
3. How We Use Information
Casting Quarter uses information to:
- create and manage artist, company and moderator accounts;
- show artist profiles to approved companies and casting teams;
- show casting opportunities to artists;
- allow artists to apply for castings;
- allow companies to review applicants and shortlist artists;
- enable matched proposal messaging where subscriptions and privacy settings allow it;
- verify company accounts and moderate platform activity;
- respond to support, safety and data requests;
- send app notifications about messages, applications, shortlist updates, moderation replies and account activity;
- protect the platform from fraud, misuse, impersonation and unsafe content;
- meet legal, regulatory, App Store and security requirements.
4. Legal Basis
Where UK GDPR or similar privacy laws apply, Casting Quarter may process personal data because:
- it is needed to provide the app service requested by the user;
- it is needed for legitimate platform safety, moderation, support and fraud-prevention interests;
- it is needed to comply with legal obligations;
- the user has provided information or consent through the app.
5. Sharing Information
Casting Quarter may show relevant profile, casting and application information inside the app:
- artist profile information may be visible to companies using talent search, applicant review and proposal workflows;
- company profile and casting information may be visible to artists;
- application and message information may be visible to the relevant artist and company;
- moderation and support information may be visible to Casting Quarter moderators or support staff.
Casting Quarter may also use trusted service providers to run the app, including hosting, database, email, storage, push notification and App Store payment services.
Casting Quarter does not sell personal data.
6. User Choices
Users can:
- edit profile and contact information in app settings;
- control some privacy settings, such as in-app messaging and public media watermarking;
- delete their account from app settings;
- request a copy of their account data by emailing support@castingquarter.com from their registered email address;
- contact Casting Quarter about privacy, moderation or support issues.
7. Data Copy Requests
To request a copy of account data, email support@castingquarter.com with the subject: Casting Quarter data copy request.
For security, Casting Quarter may ask the requester to verify that they control the account before releasing account data.
8. Account Deletion
Users can request account deletion in the app. Deletion removes account access and account data where deletion is legally and technically possible.
Some information may be retained where required for legal, safety, fraud-prevention, dispute, accounting or moderation reasons.
9. Data Retention
Casting Quarter keeps account information while the account is active and for as long as needed to provide the service, comply with legal obligations, resolve disputes, maintain safety records and enforce platform rules.
10. Security
Casting Quarter uses technical and organisational measures intended to protect account data, including account authentication, role-based database access, moderation controls and server-side secrets for sensitive backend keys.
No online service can guarantee complete security.
11. Children
Casting Quarter is intended for professional casting and performer opportunities. If age restrictions or parental consent requirements apply in a region, users must follow those requirements.
12. Changes
Casting Quarter may update this Privacy Policy as the app develops. The latest version will be published on this page.
13. Contact
Privacy and support questions can be sent to support@castingquarter.com.